Joe V's Smart Shop, the small Store that offers BIG savings, creates possibilities for our Customers and Partners to live a more enriched life by providing the lowest prices and highest wages. Come partner with us and combine your great customer service skills with our promise of 'lowest price, highest quality product.'
As a Production Specialist, you'll ensure all in-store produced items meet high quality standards, product integrity guidelines, and are merchandised in innovative and eye-catching ways. You will assist in preparing food and monitoring production flow and quality of items for sale to new and existing retail customers. You'll provide excellent customer service by performing all responsibilities and job duties with a sense of ownership and team approach.
We are looking for:
- ability to work in a fast-paced, high volume environment
- initiative and knowledge to complete all tasks
- dependability and attention to detail
What is the work?
Production/Stocking:
- Cuts, slices, dices, and chops food in the preparation area.
- Packages, labels, and displays products on the sales floor
- Maintains sanitation in food preparation areas
- Mixes, bakes, decorates, and trays / bags product
- Weighs, wraps, and uses mandatory PLU codes to label / price packages
- Stocks and rotates items as needed
- Collaborates with leadership to order product and wrap
- Reports missing signs or tags to the Department Manager or Shelf Edge team
- Reports all out of date and damaged product received issues to Department Manager
Compliance / Food Safety / Sanitation:
- Organizes and cleans prep areas, freezers, coolers, wareroom, and sales floor
- Checks shipments for out-of-date and damaged product to ensure freshness and quality
- Cleans and sanitizes department, work areas, sales floor, displays cases, prep areas; properly operates / maintains and cleans equipment
- Complies with company / store / department operating procedures and federal / state regulations
Customer Service:
- Provides excellent customer service by answering product and service-related questions and helping Customers
- May communicate preparation, safe handling, and nutritional aspects of products to Customers as needed
- Answers customers questions regarding products and assists them with selections
- Stocks/merchandises products effectively to engage customers
What is your background?
- Experience working in a fast-paced, high volume environment
- Experience in customer service and/or prior food preparation/service
- Completion of required job skills training, compliance-related training, and Division orientation
Do you have what it takes to be a fit as a Production Specialist?
- Working knowledge of product rotation, department / store sanitation, shrink awareness
- Understanding of basic financial workings of the assigned department, and how to drive profitability
- Communication skills
- Customer service skills
- Ability to manage multiple priorities and shift focus between tasks
- Ability to work a flexible schedule
Can you...
- Function in a fast paced, retail environment, in detailed and precise tasks
- Work with Customers, staying attentive to their needs
- Safely maneuver around moving mechanical parts
- Constantly* reach at waist, grasp
- Frequently stand, walk, and use fine motor movements
- Frequently be exposed to hot (non-weather) conditions
- Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladders, pivot, make movements with ulnar deviation, twist, push/pull with arms, and pinch
- Occasionally be exposed to cold (non-weather) conditions, wet conditions, and loud noise
- Safely maneuver around moving mechanical parts
- Demonstrate the ability to lift 55 lbs, and manage in excess of 85 lbs**
*While there may be exceptions, the measurements noted are generally defined as - Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
** It is the responsibility of each individual Partner to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
02-2025